No Change of Mind Refunds
- For hygiene and safety reasons, we do not accept returns or refunds for products due to change of mind, dislike of taste/texture, or personal preference.
- Please review your order carefully before completing your purchase.
Refunds for Damaged, Defective, or Wrong Items
You may be eligible for a refund or replacement if:
- The product arrives damaged or defective, or
- You receive the wrong item.
To qualify:
- Contact us within 2 days of delivery.
- Provide your order number and clear photos of the issue.
- Keep the product and packaging intact, our courier may need to collect it.
- Please note that postage fee is to be borne by the customer.
Refund Method
- Approved refunds will be processed to your original payment method within 7–14 working days.
- Please note: Shipping fees are non-refundable.
Need Assistance?
If you experience any issues, reach out to us at:
We’ll respond within 1–2 working days.
