Order Processing
- All orders are processed within 1–2 working days after payment confirmation.
- Orders placed on weekends or public holidays will be processed the next
working day.
Delivery Timeframes
- West Malaysia: 3–5 working days.
- East Malaysia (Sabah & Sarawak): 5–7 working days.
- International Shipping: Delivery times vary depending on destination (estimated 7–14 working days).
Please note: Delivery times are estimates and may be affected by courier delays, customs clearance, or unforeseen circumstances.
Order Tracking
- Once your order has been shipped, you will receive a tracking number via email.
- If you don’t see the tracking email, please check your Spam or Promotions folder.
Incorrect Shipping Information
Please make sure your shipping address and contact details are correct before completing your order. We are not responsible for delays or failed deliveries due to incomplete or incorrect addresses.
Questions?
If you experience any issues, reach out to us at:
We’ll respond within 1–2 working days.